Terms & Conditions
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Welcome to Friends Bingo. By accessing or using our platform, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, you must not use our services.
1. Acceptance of the Terms
By registering for an account or using our website, you confirm that you accept these Terms & Conditions and that you agree to comply with them. We may update these terms from time to time, and your continued use of our services indicates your acceptance of the revised terms.
2. Eligibility Requirements
To use our platform, you must meet the following eligibility criteria:
2.1 Minimum Age Requirements
You must be at least 18 years old or the legal age in your jurisdiction, whichever is higher. We reserve the right to request proof of age at any time.
2.2 Geographic Restrictions
Our services are available only in jurisdictions where online gaming is permitted by law. It is your responsibility to ensure that your use of our services complies with local laws. Access from restricted jurisdictions is prohibited.
3. Account Registration Rules
3.1 One-Account-Per-User Policy
Players are permitted to create only one account. Duplicate accounts will be closed, and any bonuses or winnings may be forfeited.
3.2 Account Accuracy Obligations
You must provide accurate and complete information during the registration process, including your full name, date of birth, address, and contact details. Any changes to this information must be updated in your account settings.
3.3 Identity Verification and KYC
To comply with legal requirements, we may require identity verification (KYC) before processing withdrawals or significant transactions. You agree to provide any necessary documentation, such as a government-issued ID and proof of address.
3.4 Account Security Responsibilities
You are responsible for maintaining the confidentiality of your login credentials. Do not share your username or password with anyone. If you suspect any unauthorized access, you must notify us immediately.
4. Restricted Behavior and Prohibited Activities
You agree not to engage in any of the following:
Fraudulent activity, such as using fake information or unauthorized payment methods.
Collusion or multi-accounting.
Any form of abuse or exploitation of bonuses and promotions.
Using VPNs or other methods to disguise your location.
5. Bonus and Promotion Rules
Bonuses and promotions are designed for recreational play. Each promotion comes with specific terms, including wagering requirements and expiration dates. Please read the conditions carefully.
5.1 Wagering and Gameplay Conditions
Wagering requirements may apply to bonuses, and you must fulfill these before attempting to withdraw any winnings. Different games may contribute differently towards wagering.
5.2 Bonus Abuse Prevention
We take bonus abuse seriously. Engaging in betting patterns that exploit bonuses may result in the cancellation of promotions, forfeiture of bonuses, or account suspension.
6. Deposits and Withdrawals
6.1 Deposits
You can fund your account using various payment methods. Transactions should be completed in accordance with our guidelines.
6.2 Withdrawals
Withdrawals may be subject to verification processes. We aim to process your request promptly, but internal review procedures may take up to 24 hours.
6.3 Processing and Review Procedures
All transactions are reviewed for security. Delays in processing may occur due to verification checks or technical issues.
7. Responsible Gambling Expectations
We are committed to promoting Responsible Gambling. You can set personal limits on your deposits and wagers. If you feel you need a break, consider utilizing our self-exclusion options.
7.1 Self-Exclusion and Account Restrictions
You have the right to self-exclude yourself from our services for a defined period. During this time, access to your account will be suspended, and you will not receive marketing communications.
8. Game Fairness and RNG Systems
All games use RNG systems which are regularly tested for fairness. We partner with certified providers that meet industry standards for randomness and payout verification.
9. Technical Interruptions or Voided Gameplay
In case of technical interruptions, we reserve the right to void gameplay and transactions. We strive to ensure the continual functionality of our services, but we cannot guarantee uninterrupted access.
10. Suspension or Closure of Accounts
We maintain the right to suspend or close accounts if we suspect violations of these Terms & Conditions or illegal activities. You may appeal any decisions made regarding your account status.
11. Intellectual Property and Platform Ownership
All content on our platform, including software, logos, and branding, is owned by us or our partners. Unauthorized use of our intellectual property is prohibited.
12. Limitation of Liability
Our liability is limited to the fullest extent permitted by law. We are not liable for any indirect, incidental, or consequential damages arising from your use of our platform.
13. Modification of Terms
We reserve the right to modify these Terms & Conditions at any time. Changes will be posted on our website, and your continued use of our services signifies your acceptance of the updated terms.
14. Contact or Support Guidance
If you have questions or concerns regarding these Terms & Conditions, please contact our customer support team. We are here to assist you.
15. Applicable Licensing or Regulatory Oversight
Friends Bingo operates under a license issued by Curaçao eGaming, which regulates our operations in a supervised environment. We adhere to the standards set forth by this licensing authority.
By using Friends Bingo, you confirm your acceptance of these Terms & Conditions. Thank you for choosing our platform, and we wish you an enjoyable gaming experience!
